Terms & Conditions

1. Agreement to Terms

By accessing and using the Zenova Global Trading Inc website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. Products and Services

Zenova Global Trading Inc sells authentic Italian ready-to-wear fashion apparel handcrafted in our Milano workshop. All products are made with premium fabrics and traditional Italian craftsmanship.

Product images are for illustrative purposes. While we strive for accuracy, actual colors may vary slightly due to screen settings and lighting.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We accept major credit cards, debit cards, and PayPal.

Payment must be received in full before we ship your order. We reserve the right to refuse any order.

4. Shipping and Delivery

We ship worldwide. Shipping times vary by destination and typically range from 5-14 business days.

Free shipping is offered on orders over $100 USD. You will receive a tracking number once your order ships.

5. Returns and Exchanges

We accept returns within 30 days of delivery for unworn, unwashed items in original condition with tags attached.

Please contact our customer service to initiate a return. Return shipping costs are the responsibility of the customer unless the item is defective.

6. Product Quality and Warranties

All our garments are inspected for quality before shipping. We guarantee authentic Made in Italy craftsmanship.

If you receive a defective item, please contact us within 7 days of delivery for a replacement or refund.

7. Intellectual Property

All content on this website, including designs, logos, text, and images, is the property of Zenova Global Trading Inc and protected by copyright laws. Unauthorized use is prohibited.

8. Limitation of Liability

Zenova Global Trading Inc shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These terms are governed by the laws of Italy. Any disputes shall be resolved in the courts of Milano, Italy.

10. Contact Us

For questions about these Terms and Conditions, please contact us at:
Email: support@zenglobaltra.com
Phone: +39 350 868 6031